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Research Reports & Briefs

VoIP in the Business World: Market Forecast and Analysis, 2nd Edition

June 2009 - 26 pages

R. Daniel Power - Contributing Analyst

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This report compares the business-class VoIP offers from six carriers, detailing both the services for large enterprises and SMBs. We then project the market opportunity out to 2013, forecasting both numbers of business-class VoIP lines and resulting revenues. We predict that AT&T, Verizon and Qwest will capture the biggest share of large enterprises as VoIP customers, but will face competition in the SMB space from a variety of new entrants. Fourteen tables and charts are included.
TABLE OF CONTENTS

Introduction
Market Segments
Residential: The Catalyst
Small & Medium Business
Large Enterprise
Market Drivers
Cost
Obsolete Equipment
Productivity Enhancing Features
VOIP
Technology
Network Architecture
Hosted
Integrated Access
IP Trunks
Major Carriers
AT&T
--AT&T Voice DNA
--AT&T IP Flexible Reach
--AT&T Business in a Box
--AT&T IP Toll-Free
--AT&T IP Telephony-LAN Management
CBeyond
--BeyondVoice Packages
Level 3
--Enterprise VoIP/IP Trunking
Qwest
--Qwest iQTM Managed VoIP Bundle
--Qwest iQTM Integrated Access
--Qwest Managed IP Communications
Verizon
--Verizon Hosted IP Centrex
--Verizon IP Flexible T-1
--Verizon IP Trunking
--Verizon Managed IP PBX
XO Communications
--XO IP Flex
--XO SIP Service
--XO Anywhere
XO Pricing Structure
Others
Competitive Summary
Features
Availability
Pricing
Bottom Line
Market Opportunity (2009-2013)
Subscriber Lines
Revenue
TABLE OF FIGURES
Figure 1: VoIP Network Architectures and Carrier Services
Figure 2: Qwest Hosted Network Architecture
Figure 3: Integrated Access Architecture
Figure 4: Verizon IP Trunk to Carrier VoIP Network
Figure 5: AT&T Voice DNA Schematic Diagram
Figure 6: Cbeyond Annual Revenue
Figure 7: Cbeyond Markets
Figure 8: Cbeyond BeyondVoice Packages
Figure 9: Level 3 Platform
Figure 10: Qwest iQ Managed VoIP Bundle
Figure 11: Qwest iQ Integrated Access
Figure 12: Feature Comparison
Figure 13: Projected Total U.S. VoIP Lines (2009-2013)
Figure 14: Projected VoIP Service Revenue (2009-2013
R. Daniel Power

R. Daniel Power has over 25 years' experience in the telecom and computer industries. He started his telecom career in market research and analysis while at General Electric. In his next position he was responsible for indirect channel sales at Data-Control Systems. Following that he had a series of positions with increasing scope and responsibility in product management. Products under his management included transmission devices and computer peripherals under several brand names, including Teletype Corporation and NCR. Power also worked with Lucent Technologies on strategy and portfolio management, eventually having responsibility for the entire Lucent product portfolio. Today, Power is a Level II candidate in the Chartered Financial Analyst (CFA) Program, a globally recognized standard for measuring the competence and integrity of financial analysts. He holds a BS ME from Lafayette College and an MBA in Marketing from Columbia Business School.

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